Grogrip Media Pvt Limited

Shipping Policy

At GroGrip Media Private Limited, we provide 100% digital services and educational products. As such, there are no physical goods or items that require shipping. This policy outlines our digital delivery process and timelines for all our products and services.

1. Nature of Products & Services

All offerings provided by GroGrip Media—including training programs, mentorship sessions, video content, and downloadable resources—are delivered digitally via:

  • Online learning platforms
  • WhatsApp, Slack, or Discord
  • Video conferencing (Zoom, Google Meet, etc.)

There is no physical shipping involved.

2. Delivery Timelines

Upon successful enrollment and payment confirmation, clients will receive access according to the following timelines:

  • Onboarding Instructions: Within 24–48 business hours
  • Portal Login & Access Details: Sent via email within 2 business days
  • Live Sessions or Mentorship Schedules: Shared based on batch or program calendar
  • Downloadable Materials: Instantly available inside the portal or shared via email

If you do not receive access within 3 business days of payment, please contact our support team immediately.

3. Delivery Channels

All digital deliveries are conducted through:

  • Email (ensure correct email at checkout)
  • Client Portal (secure login credentials)
  • Live Group or 1:1 Calls (calendar invites in advance)
  • Download Links (hosted securely via cloud or LMS)

Please check your spam or junk folder if you haven’t received our emails.

4. Contact & Support

For issues related to delivery, login access, or program assistance, contact our support team:

5. Physical Shipments

Currently, we do not offer or require any physical shipping. If tangible items (books, merchandise, etc.) are introduced in the future, this policy will be updated accordingly.

Last updated: May 7, 2025